[NYAPRS Enews] NYS Care Management Coalition Conference May 15-16th 2014 Albany, NY

[Briana Gilmore]

New York State Care Management Coalition
Annual Training Conference
May 15-16th ● Holiday Inn Wolf Road ●
Albany, NY
Program Agenda Brochure and Registration Information Attached and Below.
ONLINE REGISTRATION AT
www.nyscaremanagementcoalition.org<http://www.nyscaremanagementcoalition.org>

May 15, 2014



8:30am - 9:30am

Registration



9:30am - 9:45am

Opening Remarks

Jackie Negri, Director, NYS Care Management Coalition

Andrew O’Grady, President, Board of Directors and Executive Director, Mental Health America in Dutchess County



9:45am - 10:00am

Welcome

Ann Marie T. Sullivan, M.D., Acting Commissioner, New York State Office of Mental Health

Dr. Ann Marie Sullivan was appointed as Acting Commissioner for the New York State Office of Mental Health on November 18, 2013.  Previously, she was the Senior Vice President for the Queens Health Network of the New York City Health and Hospitals Corporation. As Senior Vice President, she was responsible for Elmhurst and Queens Hospital Centers, two public hospitals which serve a community of over 2 million New York City residents.



Along with ensuring the seamless integration and coordination of services across the Network, Dr. Sullivan has aligned and helped to implement key corporate programs such as the Care Management Initiative on the inpatient units and in the emergency services; the development of Breakthrough; the launching of best practices to improve patient safety; and the integration of behavioral health and medical sciences.



Dr. Sullivan grew up in Queens, New York City.  She graduated from NYU and its School of Medicine and completed her Psychiatric Residency at New York University/ Bellevue Hospital in1978. She has served as Associate Director of Psychiatry and Medical Director of Ambulatory Care at the Gouverneur Diagnostic and Treatment Center and joined the Queens Health Network as Regional Director of Psychiatry in 1990, overseeing the administrative, budgetary, and clinical aspects of the psychiatric services of both Network hospitals.  She has enjoyed an extensive career in public psychiatry and has lectured and published on best practices in community care.



Dr. Sullivan is an active advocate for her patients and her profession, is a Distinguished Fellow of the American Psychiatric Association and has served as the Speaker of the American Psychiatric Association’s Assembly and on its Board of Trustees. She is a fellow of the New York Academy of Medicine, a member of the American College of Psychiatrists and the Group for the Advancement of Psychiatry.



10:00am - 11:30am

Care Coordination in Health Homes & Managed Care

Lana Earle, Deputy Director, Division of Program Development and Management, Office of Health Insurance Programs, NYS Department of Health

Douglas Ruderman, LCSW-R, Director, Bureau of Program Coordination and Support, NYS Office of Mental Health



11:45am - 1:00pm

Adapting Practices for Effective and Efficient Care Management

Douglas Ruderman, LCSW-R, Director, Bureau of Program Coordination and Support, NYS Office of Mental Health

Lana Earle, Deputy Director, Division of Program Development and Management, Office of Health Insurance Programs, NYS Department of Health

Danika Mills, Executive Director, Coordinated Behavioral Care, Inc.

Laura Eannace, Executive Director, Central New York Health Home Network, LLC

Peggy Leonard, MS, RN-BC, FNP, Senior VP, Clinical Services, Hudson Health Plan



1:00pm - 2:15pm

NYS Care Management Coalition Awards Luncheon & Annual Meeting of Corporation

Kelly K. Haskin-Tenenini, NYS Office of Mental Health Director of Care Management

Recipient, 2014 Policy Award

Kelly began professional employment with the NYS Division of Criminal Justice Services in 1981 as a Policy Analyst responsible for collecting and analyzing statewide and federal criminal justice data, executing contracts with the federal government, providing technical assistance to the public and all government entities, coordinating Governor’s and Executive criminal justice events, and drafting speeches.  In July 1995, Kelly was appointed to the position of Director of the NYS Sex Offender Registry and for the next six years was responsible for the implementation and management of the Registry.



In May 2001, Kelly accepted a position at the NYS Office of Mental Health (OMH) as a Budget Analyst.  In this position she acquired knowledge about mental health programs through the administration of community based contracts and as the lead system administrator for the implementation of a new fiscal database.  One year later, Kelly transferred to a Program Specialist position within OMH and had various responsibilities including the implementation of the Western Care Coordination Project and development of a new model for delivery of mental health programs.



In January 2004, Kelly transferred to the NYS adult home initiative with the mission of improving the quality of life for all adult home residents in New York State. In December 2007 Kelly was appointed as OMH Director of Care Management while continuing in her adult home role.  As Director of Care Management Kelly was responsible for overseeing both projects by providing direction to regionally based staff, working with other state agencies and stakeholders to ensure program needs are met, and continually striving to improve services to people with mental illness.



Kelly currently works on the OMH and Statewide Health Home implementation team providing advice, direction, and program guidance to Care Management providers and stakeholders so that people with mental illness receive appropriate physical and behavioral health care coordination….ultimately resulting with a person moving further down their road to recovery.



Care Management Employees of the Year Award



Each agency will have the opportunity to nominate one employee to be recognized as the Care Management Employee of the Year by the NYS Care Management Coalition. Award nomination forms will be sent via the NYS Care Management List Serve. If you are not signed up for the list serve, please go to www.nyscaremanagementcoalition.org<http://www.nyscaremanagementcoalition.org>.



2:30pm - 3:45pm

Concurrent Sessions

1. Treating the Whole Person: The Future of Care Coordination

Dennis P. Morrison, Ph.D., Chief Clinical Officer, Netsmart

Behavioral health has seen several trends in the past few years: primary and behavioral healthcare integration, enhanced case management and risk based contracting. Now, all three of these trends are coming together. Accountable Care Organizations and Health Homes are requiring providers to rethink the way care is provided. The confluence of maturing clinical and information technologies has provided behavioral health providers with new tools that finally allow them to treat the whole person. This presentation will discuss these new models to provide integrated care coordination and care management.



2. What Works, What isn’t Working? The New Health Home Model

Andrew O’Grady, LCSW-R, Executive Director, MHA of Dutchess County

Kevin Wendoloski, Coordinator of Care Management, Putnam Family and Community Services

The session will host an informational give and take about what different care management agencies have experienced over the course of the past few years. Share with the group what you feel is working for your agency or your personal caseload. Share what you are doing, hear what others are doing and leave this session with ideas that could make the work you do more efficient and effective.



3. Leveraging Health Care Reform to Improve Probationer’s Healthcare and Public Safety Outcomes

Jackie Friedman, Psy.D, Health Home and Care Coordination Specialist, NYS DOHMH

Danika Mills, Acting Executive Director/Associate Executive Director, Coordinated Behavioral Care, Inc. (CBC)

Rebecca Hochman, Health Coordinator at Department of Probation, NYC Department of Probation

Probationers and parolees, who represent the largest proportion of criminal justice involved populations, suffer from inadequate access to care and risk deterioration in health status and death. The NYC Health Home/Probation initiative believes jurisdictions can leverage changes in healthcare to improve justice-involved individual’s access to care which impact health and public safety outcomes. This session will demonstrate how NYC DOHMH, NYC Probation and the CBC Health Home formed a partnership to promote health integration and linkages to primary care and behavioral health for eligible individuals in Brooklyn, NY.



4. ONTrackNY for Young Adults with Emerging Psych Symptoms

Tia Dole, PhD, ONTrackNY Director, MHA Westchester

Liza Watkins, Associate Director, ONTrackNY, MHA Westchester

Join your colleagues to learn about the launch of ONTrackNY an innovative, evidence-based team approach to providing recovery-oriented treatment to young people with first episode psychotic symptoms. Four partner agencies have been awarded funds for staff, training, and technical assistance. Learn about ONTrackNY which will follow principles of care including shared decision making, youth friendly and welcoming environments, and flexible and accessible recovery oriented services.



5. Diabetes 101 for Care Managers

Carol Gold, ANP, CDE, Adult Nurse Practitioner, Hudson River HealthCare, Inc.

Katherine Brieger, MA, RD, CDE, Chief of Human Resources and Executive Director, Planetree Training Institute, Hudson River HealthCare

This session will offer participants a basic review of diabetes and some key points to assist Care Managers as they work with their clients.



4:00pm - 5:15pm

Concurrent Sessions

1. Revealing Secrets: Helping Clients Discuss their Addiction and Take Steps Toward Healthier Living

Jennifer Conforto, LMHC, CASAC-T Sondra Stowe, MHC, CASAC-T, MHA of Rockland

Care coordinators have a challenging task in monitoring and responding to all kinds of barriers to health.   All too often, addiction is a hidden factor that can impact housing, mental health, family life, employment, and physical wellbeing.   A profound sense of shame keeps many people struggling for years without ever disclosing their addiction to anyone.  In this workshop, care coordinators will learn to recognize warning signs of addictive behavior, establish trust and ask productive questions with motivational interviewing techniques, refer for appropriate treatment and self-help, and maintain an open dialogue with clients about their progress.  This workshop will be co-led by care management and clinical staff who will also discuss how they work together to foster integrated treatment and support.



2. Planning Ahead:  Children’s Health Homes in NYS

Donna Bradbury, Associate Commissioner, Division of Integrated Community Services for Children and Families, NYSOMH

Andrea Smyth, Executive Director, NYS Coalition for Children’s Mental Health Services

Todd Schenk, M.Ed, MBA, Chief Operating Officer, Jewish Board of Family and Children’s Services

Tailoring New York’s health home model for children has been a careful and deliberate process by child and family stakeholders and state agency representatives. With a target implementation date of January 2015, the children’s health home design will approach its final stages over the next six months. This presentation will identifying the specific characteristics and network depth that health homes must comply with to be authorized to serve the child and adolescent population. The health homes serving children will not only be expected to enhance access to physical health and behavioral health, but also be capable of accessing family and community supports. Some concepts that need to be fully understood before serving children will be the use of evidence-based models, like hi-fidelity wraparound. Adherence to such practices are expected not only to improve child and family outcomes, but also reduce lifetime health and behavioral health care costs.



3.  Supporting Cultural Competence in a Managed Care Environment

Lenora Reid-Rose, MBA, Director, Cultural and Linguistic Competence, Coordinated Care Services, Inc.

Carole Siegel, PhD, Division Director, The Nathan S. Kline Institute for Psychiatric Research

Cultural and linguistic competence is essential to the providing effective services, engaging with diverse populations, and achieving intended outcomes. This session will share tools and supports for organizations to use as they prepare to infuse cultural and linguistic competence into care coordination for health homes and managed care.



4.  Using PSYCKES to Support Care Coordination in New York State

Molly Finnerty, MD, Director, Bureau of Evidence Based Practices & Implementation Science, NYS Office of Mental Health

Edith Kealey, MSW, Deputy Director, PSYCKES, NYS Psychiatric Institute/NYS Office of Mental Health

The Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES) is a web-based portfolio of reports developed by the New York State Office of Mental Health to share administrative data with providers, local government units, state agencies, and health plans for quality improvement and clinical decision-making. PSYCKES offers access to clinical summaries detailing five years of Medicaid treatment history across settings for individual recipients as well as aggregate reports profiling performance at the provider, county, region and state level on over 50 quality measures, including high utilization of emergency and inpatient services, utilization of outpatient care, and psychotropic medication use. This presentation will provide an overview of the PSYCKES system and share results of an implementation learning collaborative conducted with care management providers, including best practices for integrating PSYCKES into routine workflow, use of PSYCKES to support care coordination, and barriers to and facilitators of effective PSYCKES implementation and use.



5.  A Film – Buck: A Profound Look at Trauma in the World of Horses – Implications to our work with People

Moderator: Andrea Kocsis, LCSW, Executive Director, Human Development Services of Westchester



Dinner Is On Your Own



Friday, May 16, 2014



7:30am - 8:45am

Breakfast

9:00am - 10:00am

Enhancing the Continuum of Care: Integrating Behavioral Health and Primary Care through Effective Care Coordination

Laura Galbreath, Director, SAMSHA-HRSA Center for Integrated Health Solutions

Laura Galbreath leads the SAMHSA/HRSA Center for Integrated Health Solutions, a national training and technical assistance center dedicated to promoting the development of integrated primary and behavioral health services to better address the needs of individuals with mental health and substance use conditions, whether seen in specialty behavioral health or primary care provider settings.



As Director, Ms. Galbreath is focused on ensuring high quality technical assistance to SAMHSA’s 96 Primary and Behavioral Health Care Integration (PBHCI) grantees, health centers, and other safety net providers working to integrate primary and behavioral health care. In addition, she directs aggressive efforts to share practice tools; measurement instruments and outcomes; lessons learned; and poignant consumer stories from the PBHCI grantees to the broader healthcare field, as well as build and strengthen strategic partnerships to support policy, clinical, and organizational change that promote successful community healthcare integration efforts.



Apt at adapting to a changing healthcare landscape, Ms. Galbreath brings extensive experience in healthcare integration policy and practice improvement, community organizing, and strategic relationships. As CIHS Deputy Director, Ms. Galbreath managed CIHS’ day-to-day operations, led learning communities to support integration, created collaborative care infrastructures for shared patients, and increased access to primary care services for people with mental illnesses and addictions. Prior to joining CIHS, Ms. Galbreath held leadership roles at the National Council, Mental Health America, and the National Mental Health Association of Georgia where she conducted state policy issue tracking and analysis, technical assistance, and facilitated state, local, or multi-state advocacy meetings on a range of issues including Medicaid reform, Mental Health Insurance Parity, Medicare Part D, and healthcare reform. She received her Master of Public Policy from George Mason University.



10:00am - 10:15am

Break



10:15am - 11:30

Join the Conversation! The Core Features for Effective Care Management in Behavioral Health Homes



1.  The Role of Peer Support and Person-Centered Care in an Integrated Health Care System

Facilitator: Steve Miccio, Chief Executive Officer, PEOPLe, Inc.



2.  Care Management and Service Adaptations for Small-Medium Sized Agencies to Participate Successfully in BHO/MCO Networks

Facilitator: Andrea Kocsis, LCSW, Executive Director, Human Development Services of Westchester



3.  Managed Care and Care Coordination: New Billing, Metrics and Business Practices...Oh My!

Facilitator: Daniel Kelley, MPA, Director of Licensed Programs, Onondaga Case Management Services, Inc. & MCO/BHO Representatives





11:45am - 1:00pm

Concurrent Sessions

1.  NYS Success: Connecting Children and Families with Systems of Care

Mary Coppola, Project Director, NYS Success Youth Advocate(s)

In 2012 SAMHSA awarded New York with a four year, four million dollar grant to support broad-scale operation, expansion and integration of systems of care to all counties across the state above New York City and Long Island. This grant is supporting the work of communities, state agencies, and stakeholders in the development of a statewide infrastructure to create sustainable, beneficial change to coordinate services and supports for families and youth. This presentation will describe the systems of care approach and supports for serving children with behavioral health challenges and their families. Youth will provide examples of how the use of community and systems collaboration created effective responses in addressing the service needs of transition aged youth in these counties.



2. Moving Forward with Change

Joseph de Matteo, CASACt, Assistant Case Manager, Human Development Services of Westchester, Inc.

What’s right with you?  Successfully changing destructive, negative, problem causing behavior that has been going on for 5, 10, 30-years cannot happen if the behavior is the only thing changed.  Behavior is most often locked to a culture; the behavior in question can come from a culture, or a culture may have grown around the behavior.  Either way, the culture and its philosophy must be surrendered as well as the behavior, or you end up with an alcoholic that does not drink.  How long can this abstinence last of the individual is still living the life of an alcoholic?  Successful, life enhancing change must come from a deeper perspective than abstinence alone.  The change must build on the natural strengths of the individual and a positive, growth oriented philosophy.  We may find that the customer’s strengths may presently be unused or misused.  Introspective exercises, answering questions about life in general or reaction to situations helps to find out the thinking that is natural to the customer.  This is an interactive meeting.  Your experience that move the program forward are welcome.



3. Motivational Interviewing: The Spirit and the Skills

Cheryl Lynn Martin, MA RN CASAC, Coordinator, Substance Use & Co-Occurring Disorders, Motivational Interviewing Network Trainer, Monroe County Office of Mental Health

Motivational Interviewing (MI) is designed to strengthen an individual’s motivation for and movement toward his/her goal by evoking and exploring that person’s own reasons for change within a relationship of acceptance and compassion. Learners will have the opportunity to discover the importance of MI in their professional life and identify changes that they are ready to bring to their daily work.



4.  Supportive Services for Veterans Families

Anthony Chaneyfield, MPA. Employment Specialist

Donnell Simon, MPA, Outreach Case Manager, Samaritan Village

Samaritan Village’s Supportive Services for Veterans Families

(SSVF) Program assists at –risk veterans and their families residing in or transitioning to permanent housing. Funded by the United States Department of Veteran Affairs, SSVF’s outreach and case- management services are designed to improve veteran families housing stability and prevent at- risk

families from becoming homeless.



1:00pm
Evaluations & Adjournment
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://kilakwa.net/pipermail/nyaprs_kilakwa.net/attachments/20140512/4dfbb7f7/attachment.html>